HUM Events Privacy Policy

Privacy Policy

Last Updated: February 15, 2026

At HUM Events, we believe events should be seamless and your data should remain secure. We are not in the business of selling data — we are in the business of helping organizers run better events. This Privacy Policy explains how we collect, use, and protect information across the HUM Events platform.

1. Information We Collect

We collect only the information necessary to provide and improve the HUM Events experience.

For Organizers

When you create an account, we may collect:

  • Your name

  • Business or organization name

  • Email address

  • Billing information

  • Event details and uploaded content

This information allows us to create and manage your organizer dashboard, process purchases, and publish event information.

For Attendees

When attendees access the HUM Events app or event hub, we may collect limited technical information such as:

  • Device type

  • Browser type

  • General usage analytics

  • IP address

This information helps ensure schedules, maps, directories, and event resources display properly across devices.

For Contact Forms and Inquiries

If you submit a form through our website — including “Get Started,” “Request a Demo,” or support inquiries — we collect the contact information you voluntarily provide.

2. How We Use Your Information

We follow a simple principle: only use data to improve the event experience and operate the platform.

Communication

We use contact information to:

  • Respond to questions or support requests

  • Provide account-related notifications

  • Deliver important event or platform updates

Platform Functionality

We use event and technical data to:

  • Power dynamic schedules and real-time updates

  • Display maps, directories, and resources

  • Maintain account functionality and security

  • Improve platform performance and reliability

No Data Sales

HUM Events does not sell, rent, or trade personal information to third parties.

3. Data Storage and Security

We use industry-standard security practices and encryption to protect organizer and attendee data. While no platform can guarantee absolute security, we take reasonable measures to safeguard account information, event content, schedules, sponsor listings, and associated resources.

4. Sponsor, Vendor, and Directory Information

Information submitted for public event directories — including sponsor, vendor, exhibitor, or business listings — is intended for public display within the event experience.

Organizers are responsible for ensuring they have permission to publish any professional contact information or promotional content submitted to the platform.

5. Your Rights and Choices

You maintain control over your information and may request to:

  • Access the personal information associated with your account

  • Correct or update account information

  • Delete your account and associated event data

  • Opt out of non-essential communications

Requests may be submitted through your organizer dashboard or by contacting our support team.

6. Cookies and Analytics

HUM Events may use cookies or similar technologies to:

  • Maintain login sessions

  • Improve website functionality

  • Understand platform usage and performance

These technologies help us provide a smoother and more reliable experience.

7. Policy Updates

If we make changes to how information is handled, we will update this Privacy Policy accordingly. We believe important information should always be easy to find and clearly communicated.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through your HUM Events dashboard or support channels.

Have Questions? We’ve Got Answers.

Drop us a line about your festival, conference, or street fair. Our team will get back to you with the answers you need.